Terms and Conditions

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Terms and Conditions 2017-03-08T09:47:41+00:00


Specifications on website and literature are subject to change. Images are indicative only.

Email: is not a secure form of communication and may transmit computer viruses. Fromm Packaging UK Ltd takes no responsibility for misdirection, corruption or unauthorised use of email communication, nor for any damage which may be caused as a result of transmitting or receiving an email communication.

Shipping Policy

Fromm Packaging UK Ltd ships goods nation-wide; however we do not ship internationally – Please contact us on +44 1628 648000 to enquire about an export order. Orders are processed within 1 business day. Shipping times are estimated at between 2-10 business days depending on your location within the United Kingdom.

Customer Service Policy

Fromm Packaging UK Ltd is committed to providing exceptional customer service and quality products. Standard delivery timeframes are between 2-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Refund Policy

Fromm Packaging UK Ltd value their customers and in turn provide a full 100% money back guarantee if your product is faulty, has been wrongly described, is different to the product purchased on the website or doesn’t do what it is supposed to do.

Privacy Policy

Fromm Packaging UK Ltd is dedicated to keeping your details private. Any personal information we collect is kept strictly secured. We do not pass on/sell/swap any of your personal details with any entity. We use this information for internal purposes only.

Security Policy

When purchasing from Fromm Packaging UK Ltd your financial details are passed through a secure server using the latest industry standard 128-bit SSL (secure sockets layer) encryption technology. If you have any questions regarding our security policy, please contact our customer care department by Email: sales@fromm-pack.co.uk or call: +44 1628 648000.