FROMM Field service provides on-site expert support to optimise the performance and reliability of your packaging equipment. Our qualified team of dedicated field service technicians have been highly trained to service all of our Strapping and Stretch Wrapping equipment delivering complete service solutions to meet your needs.

Scheduled Maintenance Programs

FROMM Field Service can create a maintenance service program for your machine. The main benefit of having scheduled serviceS is to ensure your machine is operating to the required standards, which helps lower your operating costs and avoid the expense of unplanned downtime.

Emergency Repsonse

When a packaging machine breaks down, we understand the implications of business downtime costs and we will arrange for our FROMM service technicians to be onsite promptly to rectify the issue.

We stock a wide variety of spare parts and can usually get you back on track within one business day. In some cases, we can provide loan machines that can be installed while we work on getting your machine back on-line. Our goal is to get you back on track and operational as soon as possible.

Once you’re back up and running we provide a complete service report listing details of the fault and work completed. Failed parts are also retained so you can inspect them should it be required.

For information on FROMM Field Service or to book your next machine service, Contact FROMM Packaging today!